Frequently Asked Questions
How often do you come?
We offer flexible service options, including weekly, bi-weekly, and one-time cleanups. Most customers prefer weekly visits to keep their yards consistently clean and odor-free.
Do I need to be home during service?
Nope! As long as we have access to your yard, you don’t need to be home. We’ll take care of the cleanup and leave your yard spotless.
What areas do you service?
We proudly serve pet owners throughout Clark County, WA. If you’re unsure whether you’re in our service area, just reach out and we’ll be happy to confirm.
What do you do with the waste?
We double bag and securely place the waste in your outdoor garbage bin. Haul-away service may also be available upon request for an additional fee.
How much does it cost?
Pricing depends on factors like the number of dogs and the frequency of service. Contact us for a personalized quote — we’ll be transparent and fair with no hidden fees.
Do you charge extra for multiple dogs?
Yes, additional dogs may add a small fee per visit to cover the extra cleanup. We’ll provide clear pricing when you request your quote.
Do you offer one-time cleanups or only subscriptions?
We do both! Whether you need a yard “reset” or ongoing visits, we’ll keep your space fresh and clean.
How do I pay?
We offer secure and convenient payment options, including automatic billing, so you never have to worry about missing a payment.
What if my dog is outside during service?
Friendly dogs are no problem — we love meeting new furry friends! If your dog is aggressive or nervous around strangers, we recommend keeping them inside during visits for everyone’s safety.
Is your service safe for my pets and family?
Absolutely. We’re pet owners too, and we take hygiene seriously. Our services create cleaner, healthier yards for kids and pets to enjoy. Optional deodorizer spray is completely safe and pet-friendly.
Are you insured?
Yes, Scooper Troopers is a fully insured business. Your property, pets, and peace of mind are always protected.
What happens if it rains or snows?
We scoop rain or shine! However, if the weather is too severe, we may need to skip that week. Don’t worry — we’ll do double duty on the following visit and credit your account so you’re never paying for missed service.
Can I skip a week or pause service?
Of course. Life happens, and we make it easy to pause or skip service with a quick message to our team.
Do you guarantee your work?
Yes — we stand behind every visit. If you’re ever not satisfied, let us know and we’ll make it right.
Do you support any local charities?
Yes! A portion of our monthly profits goes directly to the Clark County Veterans Assistance Center and the Humane Society for Southwest Washington. By choosing Scooper Troopers, you’re not only keeping your yard clean — you’re giving back to our community.
Need Pet Waste Removal in Clark County?
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